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Compliance Specific News & Resources for GoWest Credit Unions
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Compliance Newsletter

COMPLIANCE HEADLINES

White House 


Regulatory Freeze Pending Review 


Among the series of Executive Orders issued by President Trump was an Executive Order which freezes all executive departments and agencies from proposing or issuing a rule until the department or agency head appointed by President Trump has a chance to review and approve the rule. 


The Executive Order also requires any rule that was sent to the OFR but was not published in the Federal Register to be withdrawn until it can be reviewed and approved by the new agency head. 

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National Credit Union Administration (NCUA) 


NCUA Releases Research Note on Overdraft, NSF Fees at Credit Unions 


The NCUA released a research note that analyses the statistics for overdraft and non-sufficient funds fees and observations on the relationship between overdraft and non-sufficient funds fees and other revenues. Beginning with the first quarter of 2024 Call Report, federally insured credit unions with more than $1 billion in assets were required to submit their year-to-date revenues from overdraft and NSF fees. The Research Note, prepared by NCUA’s Office of the Chief Economist using revenue data from the first three quarters of 2024, evaluates overdraft and NSF revenues as a fraction of total revenues. 


The Research Note highlights two observations: 


  • Credit unions with higher combined overdraft and NSF fees per member do not seem to have lower fees per member for other services. 

  • Credit unions with higher combined overdraft and NSF fee revenues do not seem to be using those fees to “subsidize” better interest rates. 

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Consumer Financial Protection Bureau (CFPB) 


CFPB Takes Action Against Draper & Kramer Mortgage for Mortage Lending Practices 


The CFPB took action against Draper & Kramer for alleged discriminatory mortgage lending activities that discouraged homebuyers from applying to Draper for homes in majority-Black and Hispanic neighborhoods in the greater Chicago and Boston areas. The CFPB alleges that Draper located all its offices in majority-white neighborhoods, concentrated its marketing in majority-white neighborhoods, and avoided marketing to majority-Black and Hispanic areas. These actions resulted in disproportionately low numbers of mortgage loan applications and mortgage loan originations from majority-Black and Hispanic neighborhoods in Chicago and Boston compared to other lenders. If entered by the court, the proposed order announced today would ban Draper from engaging in residential mortgage lending activities for five years and require Draper to pay a $1.5 million civil money penalty into the CFPB’s victims relief fund


The CFPB alleges that Draper and Kramer: 


  • Intentionally focused mortgage lending activities in majority-white neighborhoods and excluded Black and Hispanic neighborhoods: Draper had no offices, no loan officers, and virtually no marketing or outreach in majority- or high-Black and Hispanic neighborhoods in Chicago and Boston. Draper did not assign any loan officers to solicit applications in majority-Black and Hispanic communities and failed to train or incentivize its loan officers to lend in these communities. Draper’s outreach and marketing also specifically targeted majority-white neighborhoods and largely avoided majority-Black and Hispanic neighborhoods. 

  • Discouraged mortgage applicants from pursuing properties in majority-Black and Hispanic neighborhoods: Draper’s business model discouraged borrowers from applying for loans to purchase property located in these neighborhoods. Draper’s peer lenders generated applications for properties in majority-Black and Hispanic areas in the Chicago metro area at over two and a half times the rate and in the Boston metro area at three times the rate that Draper generated such applications. Draper also originated disproportionately low amounts of mortgage loans for properties in these neighborhoods, with peers in Chicago and Boston originating two and a half times more loans than Draper in majority-Black and Hispanic neighborhoods. 



Supervisory Highlights: Advanced Technologies Special Edition 


The CFPB issued the Winter 2025 edition of the Supervisory Highlights which provides insight into CFPB supervisory activities and the use of advanced technology when making credit scoring models in making credit decisions. The CFPB highlights that there is no ‘advanced technology’ exception to Federal consumer financial laws and financial institutions still need to comply with the laws when using advanced technology, including artificial intelligence and machine learning. 


The Supervisory Highlights focuses on credit scoring models and compliance with the Equal Credit Opportunity Act and dives into key areas such as: 


  • Credit card lenders’ use of complex credit scoring models; 

  • Auto lenders’ credit scoring models; and 

  • Auto lenders’ adverse action notices. 



CFPB Orders Equifax to Pay $15 Million for Improper Investigations of Credit Reporting Errors 


Equifax is the latest consumer reporting agency to come under fire. The CFPB has ordered the company to pay a $15 million civil money penalty to be deposited into the CFPB’s victims' relief fund. Equifax failed to conduct proper investigations of consumer disputes by ignoring consumer documents and evidence, allowing previously deleted inaccuracies to be reinserted into credit reports, providing confusing and conflicting letters to consumers about the results of the investigations, and using flawed software which led to inaccurate consumer credit reports.  



CFPB Orders Honda’s Auto Financing Arm to Pay $12.8 Million for COVID-19 and Other Credit Reporting Failures 


The American Honda Finance Corporation has been ordered to pay $12.8 million for reporting false information that affected credit reports of 300,000 people who own Honda and Acura vehicles. During the COVID-19 pandemic, Honda Finance deferred vehicle loan payments. However, the CFPB had found that the company reported to credit reporting agencies that these borrowers on the deferment plan were delinquent when they should have been reported as current.  In addition to this, the CFPB found that when customers disputed these reports, Honda Finance violated the Fair Credit Reporting Act by failing to properly investigate these disputes.  



CFPB Finds More Vehicles Eligible for Repossession Than Pre-Pandemic 

The CFPB has published a new report showing that the rate of auto repossessions at the end of 2022 surpassed pre-pandemic levels. Additionally, the report showed that lenders were increasingly more likely to use a third party to manage the repossession process. The use of a third-party company increases consumer costs. The data taken from 2018 to 2022 showed that consumer risk increased significantly in the auto loan market.  


The report findings included:  


  • Vehicles eligible for repossession exceeded pre-pandemic levels going from 0.61% in December 2019 to 0.75% in December 2022. 

  • Repossessions completed using third parties had higher cost charged to borrowers. 

  • Consumers still owed thousands after repossession. The average outstanding balance after the repossession in December 2019 was more than $10,000. The average as of December 2022 increased to more than $11,000.   



League InfoSight Highlight


League InfoSight Highlight: InfoSight360 


InfoSight360 is a groundbreaking integration of our flagship products - InfoSight, CU PolicyPro, and RecoveryPro, combining the best elements of these industry-leading tools into one seamless solution. Credit unions subscribed to any of our three products will be automatically upgraded to the new platform. 
 
The content of all three products will be integrated under a single sign-on, eliminating the need to toggle between different systems and ensuring that no critical information is overlooked. When users access a particular product, the system will automatically present related content from across the platform, providing a comprehensive overview and allowing credit unions to leverage all available information. 

  

With new features such as an enhanced artificial intelligent search, state-specific content comparison, and customizable dashboards, InfoSight360 promises to redefine your compliance experience.  

  

InfoSight360 is launching in Q1 2025. Stay tuned for launch details! 


 FAQs 


Why are the products being combined? 
 
While all three products serve a unique purpose, the information in each complements the others and topics often overlap. The new system will allow for better integration of our products along with a single sign-on, bringing compliance information, operational tools, resources, and your credit union’s own policies, procedures, and business continuity plan all in one place! 

  

What if my credit union does not subscribe to all three products?  

  

All credit unions will be upgraded to the new platform regardless of which products they currently subscribe to or utilize.  

  

If you are utilizing only one or two of the products in the platform, you will still be able to see the potential resources available from all products. Credit unions will also receive the benefit of all three systems in the artificial intelligence (AI) search feature that will now be one of the main components of the new system. For example, even if the credit union does not subscribe to RecoveryPro but asks a question about business continuity planning or a business process, the response that is generated will pull from the content in RecoveryPro to provide a response.  

  

Watch for additional FAQs in upcoming issues of the newsletter. We look forward to sharing more details in the coming weeks. 

  

If you have any questions about InfoSight360, please contact our team at info@leagueinfosight.com. We’d love to hear from you! 



ARTICLES OF INTEREST



IRS Provides Updated FAQ for the Energy Efficient Home Improvement and Residential Clean Energy Property Credits 


Secretary of the Treasury Yellen Sends Letter to Congressional Leadership on the Debt Limit 


Back From the Dead: Zombie Second Mortgages 


Payroll Compulsory Use for a Beauty School Dropout 


Holding Credit Reporting Companies Accountable for Junk Data 


Strengthening Appraisal Oversight: Progress at the Appraisal Subcommittee 


Kyle S. Hauptman Designated as NCUA Board Chairman 


Holding Government Contractors Accountable for Wrongdoing 



SCAM UPDATES


Got a Text About Unpaid Tolls? It’s Probably a Scam 


Consumer Advisory: Beware of Costly, Risky, and Complex Home Equity “Investment” Contracts 


Scam Alert: QR Code on an Unexpected Package 



COMPLIANCE CALENDAR

Jan. 27, 2025: FCC – Targeting and Eliminating Unlawful Text Messages 


Jan. 29, 2025: NCUA: Comments Due on Changes to Call Report 


Feb. 6, 2025: NCUA Webinar on Supervisory Priorities 


March 2, 2025: CFPB Proposed Rule – Amendments to Regulation V to Limit Data Broker Sales of Personal Information 


July 1, 2025: CFPB and FRB – Reg CC Threshold Adjustments 


July 18, 2025: CFPB – Small Business Lending Data – ECOA 


Oct. 1, 2025: Quality Control Standards AVMs 


Oct. 1, 2025: CFPB: Overdraft Lending: Very Large Financial Institutions (Over $10 billion)


Jan. 1, 2026: NCUA – Succession Planning Effective Date


March 1, 2026: CFPB: Residential Property Assessed Clean Energy Financing (Reg Z) 


April 1, 2026: Compliance Date – CFPB Personal Financial Data Rights for Credit Union’s over $10 billion in assets 


June 19, 2026: NACHA – Fraud Return Reason Code


TOOLS & RESOURCES

Effective Dates
Bulletins & Alerts
Webinar Calendar
AffirmX and GoWest Partnership

Q&A OF THE WEEK

When changing our funds availability schedule, do we have to notify our members? 


Yes, when changing your funds availability policy you must provide a notice of change to all affected account holders at least 30 days prior to the change. If the change expedites the availability of funds, you must provide notice within 30 days after the change takes place. 



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If you have questions about this communication, contact us at 800.546.4465 or via our shared email inbox at compliance@gowest.org.

Have a great weekend!

Your GoWest Compliance Team, 

David Curtis

CUCE

Director, Compliance Services
P: 206.340.4785

Tiarra Sanders-Hausa

NCCO

Manager, Compliance Services

P: 206.618.9302

Copyright © 2023 GoWest Credit Union Association. All Rights Reserved.

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GoWest Credit Union Association, 18000 International Blvd Ste. 1102, SeaTac, WA 98188, United States
1.800.995.9064

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